Terms and Conditions

Effective Date: 5/5/2025

Welcome to A1 Leads UK. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Service Overview
A1 Leads UK provides qualified janitorial appointments to commercial cleaning companies. You only pay for valid leads—appointments that are completed and involve a proper walkthrough by the prospect.

2. Lead Qualification
A lead is considered valid if:

The appointment takes place as scheduled

The business owner or decision-maker is present

A walkthrough or on-site assessment is completed

If any of these conditions are not met, the lead is not billable.

3. Payment Terms
There are no upfront fees or onboarding charges

Clients are billed only for valid leads

Payments are due upon receipt of invoice unless otherwise agreed

Repeated non-payment may result in termination of service

4. Lead Disputes and Returns
If a lead does not meet the qualification criteria, you may dispute it within 48 hours of receiving it.
We accept valid disputes and offer lead credits or replacements accordingly.

5. Scheduling and Availability
We will coordinate appointments based on your team’s availability

It is your responsibility to attend scheduled appointments

Missed appointments without prior notice are not eligible for credit

6. Client Responsibilities
By using our service, you agree to:

Provide accurate contact and scheduling details

Notify us promptly of any issues with received leads

Treat prospects with professionalism and integrity

7. Service Modification or Termination
A1 Leads UK reserves the right to modify, pause, or terminate services at any time, with prior notice, in case of breach of terms or misuse.

8. Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our services. Our maximum liability is limited to the amount you have paid for the services in question.

9. Privacy and Data Protection
All client and lead information is kept confidential and used solely for lead generation and communication purposes, in line with GDPR and UK privacy laws.

10. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

If you have any questions regarding these Terms, feel free to contact us at office@a1leads.co.uk